Technology Home Page

Technology Home Page Last Updated: 9/3/2020 11:44 AM

Technology Home Page

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TECHNOLOGY DEPARTMENT

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Technology is never flawless. We know how disruptive and frustrating it is when something is not working. Our desktop support specialists and help desk specialists provide face-to-face and phone support five days a week. Support requests can be submitted 24/7.

A safe digital environment for all is a top priority for the technology department. We ensure compliance with the Child Internet Protection Act by requiring cyber safety training of all staff and mandating age-appropriate digital citizen lessons. All staff and students annually sign an acceptable use policy, promising online and offline responsible behavior.

TECHNOLOGY DEPT. STAFF

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Director, Camille Wood

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IT Projects Assets & Contracts Manager, Jennifer Burton

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IT Projects Technician, Barb Brooks

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IT Enterprise Systems Co-ordinator, Tito Paredes

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IT Enterpirse Systems Technician, Chris Williams

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IT Instructional Technology Specialist, Cynthia Wescoat

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IT Endpoints Support Manager, Rob Johnson

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IT Operating Systems Application Specialist, Danni Bingham

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IT Support Technician, Karen Tauscher

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IT Cyber Security Compliance Specialist, Bill Bingham

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IT Support Technician, Debbi Troester-Solbrig

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IT Software Supp - Curric Stu Rec, Sandy Barber

HELP DESK

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The IT Help Desk provides front-line technical support to all students, faculty and staff at District 91. We are advocates committed to resolving the technology issues affecting students and employees and providing quick resolutions.

Click Here To Submit An IT Help Ticket

RESOURCES

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Protect Yourself From Fraudulent Email

  • Be suspicious of any email that requires "immediate action" or creates a sense of urgency.
  • Hover your mouse over the link. This will show you the true destination where you would go if you actually clicked on the link.
  • Just because you got an email from a friend does not mean they sent it. Your friend's computer may have been infected or their account may have been compromised, and malware is sending email to all of your friend's contacts.
  • Be suspicious of grammar or spelling mistakes: most businesses proofread their messages carefully before sending them.

If after reading an email you think is a phishing attack or scam, simply delete the email.

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Why are Windows Updates Important?

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It is critical to install Windows updates to protect your computer from malicious attacks. In the long run, it is also important to install software updates, not only to access new features, but also to be on the safe side in terms of security loopholes being discovered in outdated programs.

CLICK HERE to Learn More about installing Windows Updates