D91 Help Desk: (208) 525-7556, or dial extension 50556
D91 Technology Department Main Line: (208) 524-7886, or dial extension 51812
Technology is never flawless. We know how disruptive and frustrating it is when something is not working. Our desktop support specialists and help desk specialists provide face-to-face and phone support five days a week. Support requests can be submitted 24/7.
A safe digital environment for all is a top priority for the technology department. We ensure compliance with the Child Internet Protection Act by requiring cyber safety training of all staff and mandating age-appropriate digital citizen lessons. All staff and students annually sign an acceptable use policy, promising online and offline responsible behavior.
Director of Information Technology, Tito Paredes
IT Operations Coordinator, Eric Bodily
Assistant, Bonnie Horsley
IT Enterprise Systems Specialist, Chris Williams
IT Data Analyst and Consultant,Camille Wood
IT Endpoint Administrator, Rob Johnson
IT Operating Systems Application Specialist, Danni Bingham
IT Support Technician, Karen Tauscher
IT Support Technician, Kelly Packer
IT Cyber Security Compliance Specialist, Bill Bingham
Instructional Technology Systems Coordinator, Connie Daley
Instructional Technology Systems Specialist, Jennifer Burton
The IT Help Desk provides front-line technical support to all students, faculty and staff at District 91. We are advocates committed to resolving the technology issues affecting students and employees and providing quick resolutions.
Click Here To Submit An IT Help Ticket
Protect Yourself From Fraudulent Email
- Be suspicious of any email that requires "immediate action" or creates a sense of urgency.
- Hover your mouse over the link. This will show you the true destination where you would go if you actually clicked on the link.
- Just because you got an email from a friend does not mean they sent it. Your friend's computer may have been infected or their account may have been compromised, and malware is sending email to all of your friend's contacts.
- Be suspicious of grammar or spelling mistakes: most businesses proofread their messages carefully before sending them.
If after reading an email you think is a phishing attack or scam, simply delete the email.
It is critical to install Windows updates to protect your computer from malicious attacks. In the long run, it is also important to install software updates, not only to access new features, but also to be on the safe side in terms of security loopholes being discovered in outdated programs.
CLICK HERE to Learn More about installing Windows Updates